Obálkyknih.cz - Jihočeská vědecká knihovna v Českých Budějovicích

oprava existující anotace, přidání nové anotace

Název:		Personalising public services: Understanding the personalisation narrative
Autor:
Rok vydání:		2011
Identifikátory:		9781847427595

Upravte stávající anotaci nebo vložte anotaci novou.
Anotace:	Personalization - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalization has evolved as a policy narrative and has mobilized such wide-ranging political support. The first of its kind to focus on personalization as a policy narrative, the book draws on new empirical data, as well as up-to-date textual analysis, bringing it to the forefront of current research, and filling an important knowledge gap. It considers the international trends towards personalized service reforms, placing the English experience within a broader search for public service 'answers' that empower the citizen.
	Souhlasím s využitím anotace pro potřeby projektu obálkyknih.cz. Obsah neporušuje autorská práva.(povinné)